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REMOTE TECH SOLUTION

Car diagnostics are a critical step in the process of troubleshooting the vehicle. At DiamantSolutions we offer a wide range of remote  Solutions to technicians in garages, body shops and other companies in the Automotive sector. Our advanced knolage and specialized technicians guarantee fast, accurate and reliable problem resolutions .

GARANT YOU ACESS TO:

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Automotive Tools Consultation

Maximizing the potential of automotive tools is not always simple. To fully utilize your investment, it is needed to master:

• Aftermarket Tools: Advanced features and specific vehicle coverage.

• OEM Tools: Complex software interfaces and subscription management.

• Programming Tools: Correct setup and protocol handling (J2534, Pass-Thru).

• IMMO Tools: Security procedures

and key learning processes.

DiamantSolutions creates Tools Consultation to provide expert guidance to help our clients work with their existing tools, use them to the maximum, and achieve successful outcomes.

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 Remote Guided Diagnosis

Even for experts troubleshooting is not always simple, in order to do it is needed to colect Customer-perceived symptoms, read DTCS in the vehicle and then measurements have to be set in context and analyzed, bringing the need of :

Electric wiring diagrams 

Techenical Service Boletins(TSB)

Techenical Data 

Procedures

 

DiamantSolutions create GuideDiagnosis to support the technician in this challenging task helping wint extra information and procedures.

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Remote Programing & Coding

Modern vehicle programming and coding is not always simple. In order to do it successfully, it is needed to:

• Access to OEM-level software and subscriptions

• Knowledge of brand-specific security protocols

• Up-to-date firmware and calibration files

• Specialized programming interfaces (J2534, Doip Dcan.) 

DiamantSolutions creates Remote Programming to support the technician in this challenging task, providing direct access to expert programmers and the necessary OEM tools and procedures

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